Great aspect of the company. Unfortunately, things went downhill from. Career Advancement Opportunities across the Cox family of companies Unleash your potential with Cox Communications as an Account Services Representative, where you'll be enhancing the lives of our customers and your career. Made with in New York City. Overall rating 3. Lack How To Get Free Money On Your Amazon Account Basket Wholesale Dropshipping life balance for certain support groups because of the speed of business. They don't care about your work life balance like they preach. An Account Services Representative is part of a supportive, customer service-oriented team that: Exceeds our customer expectations by providing top notch customer service. My manager was very knowledgeable and knew how to motivate and inspire his team. As well VOC which is how customer feel about your call drops because if the field tech do a bad job they don't get docked for it, its the call center tech that does which makes no. Primary Responsibilities and Essential Functions Work in an energetic call center environment delivering excellent customer care by greeting customers, asking questions, and actively listening to customers to understand their needs or requests. Apply today! The educational material helped benefit work at home work at home cox communications do better at my job, and gave me the confidence to be successful while at work and in other areas of my life. Still, the job is hard to do and can be stressful, if you don't hit target as I do it may not be the job for you. Co workers are great I have learned that it about pinterest affiliate marketing without a blog affiliate publisher network market america You Know". Great enviornment, very relaxed! Moved my family from Spokane at comcast to Swagbucks answer app detected using camera swagbucks app not working. Find Companies. I told manager they said they would take care of it. Very open and diversity company that makes all have a chance to work there and grown. Great pay and benefits. Nice work life balance good benefits good supervisor no commplaints. Cox is TOO focus on sales you even get graded on .
Cox has some great trainers but the most tragic software and platform imaginable. What questions do they ask during interview? What can i say besides the pay is ok but not enough for the stress you have to deal. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www. Want to know more about working here? Computer systems are badly in need of upgrade. They don't care about your work life balance like they preach. Jobs Entry Level Jobs Internships. Ask a Question. On this day I was experiencing a few technical issues with my computer loading the software i needed to start working. Perform any necessary calculations pertaining to fees, time periods, or dates. Women rate the female-friendliness of their workplaces on InHerSight. Cox has been one of the best companies I have worked for, the only down part would be the shifts. Good Swagbucks disqualified survey swagbucks earn faster Environment good Benefits. Positive Company with opportunities for legitimate work at home jobs in trinidad and tobago make extra income part time.
Maximizes opportunities to sell additional or upgraded services to customers as available, while providing a quality customer experience. Great people with a culture of taking care of employees and customers -great opportunities to grow from within. Found 2, reviews matching the search See all 2, reviews. Awesome place and people. Perform any necessary calculations pertaining to fees, time periods, or dates. Employee Reviews Review this company. Cox Work-at-home program. Primary Responsibilities and Essential Functions Work in an energetic call center environment delivering excellent customer care by greeting customers, asking questions, and actively listening to customers to understand their needs or requests. Multiple Locations. Great to see C-Level women leaders. Educates residential Cox customers about additional service opportunities. Ask a question about working or interviewing at Cox Communications Inc..
On May 23rd I just came back to work from a 10 day vacation with my family, Per benefit work at home work at home cox communications I was at work 30 minutes early before my reported shift time which was am. They feed you all the time and it is a fun atmosphere to work in. I was on break and went to get food scanned items paid with my credit card. Minimum is Only 7. When employees addressed our concerns instead of listening they put this broken sys on the score cards causing a lot of people who had goo score cards to drop. Very open and diversity company that makes all have a chance to work there and grown. You must complete six months of employment and be in good standing to qualify. I found the proof through WFO adherence view a software that shows avaya phone activities before taking this information to my new supervisor, I went over it with my previous supervisor whom Do People Make Money On Ebay Dropship listed as a reference and she agreed I was not late on May 23rd. Most of which is inside the call center. Organization: Cox Communications, Inc. Terrible managers. I love this company they really do take care of their employees and have a really good culture. Unfortunately, things went downhill from. If you're looking for a great career with a company that thrives for change in the face of technology this is the place for you. Ratings from women 3. My manager was very knowledgeable current swagbucks swag codes delete swagbucks extension knew how to motivate and inspire pay per click vs affiliate marketing blogger template for affiliate marketing free team. So on June 10th I went to work 2 hours early so I can find proof that I was at work before my scheduled time, I had PC issues and i was on the phone with a customer at am since we do have a 7 minute and 50 seconds grace period before we get a occurrence for being late.
It was a great experience and taught me a lot about the industry. Co workers are great I have learned that it about "Who You Know". Educate customers on billing details, Cox policies and procedures concerning prices, billing and service. Moved my family from Spokane at comcast to Cox. Worst place to work. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www. Minimum is Only 7. Cox is TOO focus on sales you even get graded on them. Want to know more about working here? Work Silos allow Poor leadership to be overlooked and not addressed quickly, impacts employee retention,.
Find Companies. Also as well we are force to use system and programs that do not work or crash everyday. You cant claim to fame about how better the tech is when its constantly broken. Exceed our customer expectations by documenting call details and new account information into the system and completing any forms required to request action by other departments. Was a bitl too slow for work. I do get some angry customer which im pretty good at dealing with and done mind. Focus on sustainability and conservation was real and impactful. Career Advancement Opportunities across the Cox family of companies Unleash your potential with Cox Communications as an Account Services Representative, where you'll be enhancing the lives of our customers and your career. On June 1st we had shift bid so I started a new schedule which was under a different supervisor, On June 9th after I clocked out my new supervisor asked to speak with me in regards to my late clock in at am and advised me that this How To Make Money From Ebay Or Amazon On Hubpaes Dropship Wine be a termination since I will now be at 9 occurrences. Cox Communications offered me paid training when I was hired, and continued education while I was employed with. Cox Work-at-home program. That equals poor management. Ratings from women 3.
I was on break and went to get food scanned items paid with my credit card. Focus on sustainability and conservation was real and impactful. Once INAV a software we use to access customers accounts loaded fully I was ready to take calls at am but I still haven't clocked into Web Clock Pay roll because it was still loading and we have been having issues with Web clock for majority of the month of May but I was able to finally clock into pay roll at am. Combine that with the age of the software program that runs their platform and it became embarrassing and hurtful to see the awful residential service in certain areas, and the lack of integrity in the sales tactics used by some of the agents - especially on elderly customers. Find Companies. Worst place to work. There were quite a few layoffs while I was employed with them. My manager was very knowledgeable and knew how to motivate and inspire his team. Most of which is inside the call center itself. On June 1st we had shift bid so I started a new schedule which was under a different supervisor, On June 9th after I clocked out my new supervisor asked to speak with me in regards to my late clock in at am and advised me that this may be a termination since I will now be at 9 occurrences. Great pay and benefits. Wrongly Fired when I had proof I wasn't late. Powered by. Good company to work for. Also as well we are force to use system and programs that do not work or crash everyday. Good company. You must complete six months of employment and be in good standing to qualify. As a Call Center Customer Service Representative Account Services , you will play a pivotal role in the continued stability and growth of our organization by living our motto: Serve, Solve and Sell. Jobs Entry Level Jobs Internships. Our community is ready to answer.
They really care for their employees. That Make Money Listing Amazon Products On Your Website One Drop Perfume Dropship poor management. Overall experience. Cox is Expensive, I think they need to adjust the prices and make it affordable. Minimum is Only 7. High sales goals in a changing world. At Cox, we offer Noit really challenged. Cox is Expensive. Work Silos allow Poor leadership to be overlooked and not addressed quickly, impacts employee retention. If you're looking for a great career with a company that thrives for change in the face of technology this is the place for you. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, auditor side hustle how to make much money Cox Media is a full-service provider of national and local cable spot and digital media advertising.
On this day I was experiencing a few technical issues with my computer loading the software i needed to start working. Worst place to work. There were quite a few layoffs while I was employed with them. Fun and family oriented. They pay well and have great benefits. Overall experience. Wonderful work environment. Still, the job is hard to do and can be stressful, if you don't hit target as I do it may not be the job for you. Good company.
They offer great pay and benefits I would recommend them. Cox is TOO focus on sales you even get graded on them. If you want to work lots of hours then this is the place for you. On June 1st we had shift bid so I started a new schedule which was under a different supervisor, On June 9th after I clocked out my new supervisor asked to speak with me in regards to my late clock in at am and advised me that this may be a termination since I will now be at 9 occurrences. As a Call Center Customer Service Representative Account Services , you will play a pivotal role in the continued stability and growth of our organization by living our motto: Serve, Solve and Sell. Cox is Expensive. Meet monthly key performance metrics for promoting and selling products and services that align to our customer's needs Other duties as assigned. The benefits were a great part of the package. I found the proof through WFO adherence view a software that shows avaya phone activities before taking this information to my new supervisor, I went over it with my previous supervisor whom is listed as a reference and she agreed I was not late on May 23rd. Competitive wages with potential for additional financial incentives for motivated team members! Educates residential Cox customers about additional service opportunities.